Where is your hotel located?
2426 Kuhio Ave, Honolulu, HI 96815
FAQ
Vive
FAQs
How far are you from the airport?
We're about a 20-minute drive (10 miles) from Honolulu International Airport.
Is the hotel close to public transit along with shops and restaurants?
Yes, a bus stop right in front of our hotel connects you to local attractions, and we're within walking distance of world-class restaurants and shopping in Waikiki. Shuttle stops for the Waikiki Trolley are also nearby.
Does the hotel have a shuttle?
Vive Hotel has partnered with Island Express Shuttle services to offer transportation to and from the airport. Shuttle transfers start at $29/person ($22/person if 2 or more passengers) one way and $58/person ($44/person if 2 or more passengers) for a round trip. Please reserve shuttles in advance.
Uber/Lyft operate at the airport with fares ranging from the high $20's to $60's based on demand. Approximately $60 each way, taxis are readily available at the airport. For more info, please get in touch with our concierge at 808-687-2000 or reservations@vivehotelwaikiki.com.
Do you offer early check-in?
To guarantee early check-in, book the room from the night before. Otherwise, early check-in at $40 plus tax is based on availability. Please inform us of your arrival time; we can store your bags if the room isn't ready.
What time is check-in and check-out?
Check-in is at 3:00 pm, and check-out is at 11:00 am.
Is there a pool and gym?
We don't have a pool or gym, but Waikiki Beach and Kapiolani Park are nearby for outdoor activities. We offer passes to FIT WAIKIKI for $36.65 (with tax) for gym access. Located a very short walk from Vive Hotel.
Do you offer late check-out?
Late check-out is available for $90 + tax, based on availability.
Are pets allowed at the hotel?
Pets are not allowed, except for service animals.
Do you have smoking rooms available?
Our hotel is non-smoking. According to Hawaii's statewide law, smoking is permitted outside, 20 feet from public entrances.
Do you offer loyalty programs?
Join Vive Rewards for exclusive deals and benefits, including half-off parking and possible upgrades. Sign up with your name and email. You will receive a special promotion code that needs to be used with your booking to receive these benefits.
Does the hotel have Wi-Fi?
High-speed Wi-Fi is available throughout the hotel.
Do you offer anything for children?
We provide our younger guests with beach toys, board games, coloring sheets, crayons, and a welcome balloon.
Does the hotel have an amenity fee?
Yes, a daily amenity fee of $40 ($47.48) covers breakfast, beach gear, and much more! Book directly (our website) with us to waive this fee.
What is your cancellation policy?
There's a five-day cancellation policy for direct bookings. Deposits are forfeited if canceled within five days of arrival but refunded fully if canceled earlier.
What is your reservation booking policy?
We encourage direct bookings for the best rates and flexibility. A one-night deposit is required, with some promotions requiring full prepayment.
Is a credit card and identification required at check-in?
Yes, a major credit card and government-issued ID are needed at check-in.
Where can I find the best rates? Does the hotel price match?
The best rates are available directly with us. We'll price match lower rates found elsewhere.
What do you serve at the deluxe continental breakfast?
Our breakfast includes muffins, pastries, local fruits, eggs, link sausages, Portuguese sausage, bacon, omelets, Kona coffee, pineapple juice, and more.
What payment options are accepted?
We accept major credit cards and cash, but a credit card is required for the security deposit.
Are there gluten-free items served at breakfast?
Fruits, hard-boiled eggs, bacon, and omelets are gluten-free.
What time and where is the deluxe continental breakfast served?
Breakfast is served daily from 7to 9:30am.
What in-room gift items do you have for purchase?
Please get in touch with us at info@vivehotelwaikiki.com for a list of items and prices.
What do the beach amenities include?
We offer beach chairs, mats, towels, cooler bags, boogie boards, umbrellas, and kids' beach toys.
Is self-parking available?
We only offer valet parking for convenience.
Is the valet fee charged per time or unlimited in and out privileges?
We offer unlimited in and out privileges for our guests.
Are there connecting rooms?
We do not have connecting rooms at this time.
What is the clearance ceiling height for your garage?
Our garage has a 6-foot height limit. Larger SUVs may not fit, but jeeps and vans will. For oversized vehicles, alternative parking options are available along Kuhio Avenue.
Do you have cribs?
Yes, we offer Pack n' Plays free of charge. Please let us know in advance.
Does the hotel have a sleeper sofa or rollaway beds available?
We do not offer roll-away beds. Junior Suites have queen-sized sofa pull-out beds.
I forgot some toiletries; do you offer any?
Our "We Forgot" program provides complimentary toiletries, including toothpaste and toothbrushes.
Do you guarantee bed types?
Yes, we guarantee the bedding type reserved.