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Safety Pledge

Welcome Back to Hawaii!

Aloha! As a boutique hotel we have always prided ourselves on the level of personalized care and attention that we provide to our guests. We’re thrilled to be able to welcome you back to our beautiful islands, filled with magnificent mountains, sparkling blue waters, and new procedures to keep you safe. Please read below for more and email reservations@vivehotelwaikiki.com should you have questions.

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New Cleanliness Protocols

In light of the unprecedented and evolving COVID-19 pandemic, the safety of our guests and staff remains our utmost priority. Rest assured that we are being proactive in our efforts and have put additional protocols into place. Our Rest Easy initiative follows the recommendations set forth by the Center for Disease Control (CDC) and the Hawaii Lodging & Tourism Association (HLTA).

We hope that with an abundance of caution, there is an abundance of Aloha—and that during these challenging times we overflow in the kindness we extend to one another. 

Highlights

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Contactless Check-In

We have placed barriers at the front desk for contactless check-in and check-out.

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Enhanced Cleaning

We use hospital-grade disinfectant and cleaning products to sanitize our rooms.

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High-Touch Objects

We have increased the frequency of cleaning public spaces and high-touch surfaces.

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Social Distancing

We have posted signage with physical distancing and hand washing procedures.

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Hand sanitizer

Hand sanitizer stations will be available throughout the public areas of our hotel.

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Ongoing Training

We are working closely with our team to meet cleaning and disinfecting standards.

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Staff Safety Protocols

Masks will be mandatory for all guests and staff in public areas while on property.

Hawai'i Travel Update

Pre-Travel Testing Information

In order to bypass the mandatory 14-day quarantine, visitors must upload a PDF of their negative COVID test from an APPROVED partner to their Safe Travels Hawai’i profile within 72 hours of boarding their flight. Please find detailed information on procedures, a list of approved partners and how to travel safely at the Hawai’i COVID 19 website.

Please note that visitors who do not have a negative COVID 19 test from an approved provider will still be required to quarantine for 14-days and that this will be enforced by the hotel in accordance with the guidelines set by the Governor.

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Complete Flexibility

1-day Cancellation Now and All of 2021

Rest easy and book with confidence! Enjoy extraordinary flexibility for future travel plans with a 24-hour cancellation policy for all new and existing reservations.