guest service agent wearing a mask
Safety Pledge

Welcome Back to Hawaii!

Aloha! As a boutique hotel we have always prided ourselves on the level of personalized care and attention that we provide to our guests. We’re thrilled to be able to welcome you back to our beautiful islands, filled with magnificent mountains, sparkling blue waters, and new procedures to keep you safe. Please read below for more and email reservations@vivehotelwaikiki.com should you have questions.

person with gloves wiping elevator buttons
hotel

safety

New Cleanliness Protocols

In light of the unprecedented and evolving COVID-19 pandemic, the safety of our guests and staff remains our utmost priority. Rest assured that we are being proactive in our efforts and have put additional protocols into place. Our Rest Easy initiative follows the recommendations set forth by the Center for Disease Control (CDC) and the Hawaii Lodging & Tourism Association (HLTA).

We hope that with an abundance of caution, there is an abundance of Aloha—and that during these challenging times we overflow in the kindness we extend to one another. 

Highlights

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Contactless Check-In

We are proud to be offering contactless check-in options in partnership with Canary Technologies. Guests will be texted a link with the option to check-in on remotely on their own devices. 

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Electrostatic Sprayers

Guest rooms and common areas are cleaned using a top of the line electrostatic sprayer providing next generation disinfecting technology called Evaclean Protexus. 

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High-Touch Objects

We have increased the frequency of cleaning public spaces and high-touch surfaces.

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Social Distancing

We have posted signage with physical distancing and hand washing procedures.

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Hand sanitizer

Hand sanitizer stations will be available throughout the public areas of our hotel.

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Ongoing Training

We are working closely with our team to meet cleaning and disinfecting standards.

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Staff Safety Protocols

Masks will be mandatory for all guests and staff in public areas while on property.

Hawai'i Travel Update

Pre-Travel Testing Information

In order to bypass the current mandatory 10-day quarantine, visitors can either:

1. Upload a PDF of their negative COVID test from an APPROVED partner to their Safe Travels Hawai’i profile within 72 hours of boarding their flight or

2. Upload their COVID Vaccination Card to the Safe Travels Hawaii profile. Vaccination date must be at least 15 days prior to the day of arrival.

Please find further detailed information on procedures, a list of approved partners and how to travel safely at the Hawai’i COVID 19 website.

Visitors who do not meet the requirement above will be required to quarantine for 10-days. This will be enforced by the hotel in accordance with the guidelines set by the Governor.

woman sitting chair with orange umbrella at the beach travel1
woman in bright pink bathing suit holding beach gear and coffee up at the beach

Direct International Travel to Hawaiʻi

Starting November 8th

NON-U.S. citizens traveling directly to Hawaiʻi from an international destination must present BOTH a vaccination records AND a negative COVID-19 test result (NAAT or antigen) within three days of boarding a flight to the United States.

U.S. citizens flying directly to Hawaiʻi from an international destination have two options:

  • Fully vaccinated travelers must provide proof of vaccination and present a test taken within three (3) days of boarding flight to U.S.; OR
  • Travelers not fully vaccinated must provide proof of negative COVID-19 test result within one (1) day of boarding flight to U.S.

There will be no additional State of Hawaiʻi requirements for passengers flying directly into Hawaiʻi from an international destination. The airlines will screen passengers prior to their departure to the U.S. If foreign passengers fail to meet BOTH requirements and if U.S. citizens fail to meet ONE of the two requirements, they will not be allowed to board the flight.

Once in Hawaiʻi, the CDC will conduct compliance checks.

Note: Tests do NOT have to be done with Trusted Travel Partners under the new international federal requirements, but they MUST be done with a Trusted Travel Partner for unvaccinated domestic travel.

Complete Flexibility

1-day Cancellation Now and All of 2021

Rest easy and book with confidence! Enjoy extraordinary flexibility for future travel plans with a 24-hour cancellation policy for all new and existing reservations with travel dates up to Dec. 20th, 2021. (blackout dates apply) 

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